THE FOLLOWING TERMS AND CONDITIONS OF USE AGREEMENT (hereafter “Terms”) governs your use of our website (hereafter “website”). It is important that you read the Terms carefully, as your use of the website will automatically constitute your agreement to be legally bound by the terms and conditions set out herein. These Terms also govern your use or purchase of the products/services provided through or in connection with the website (hereafter “Services”). Each time you use our Services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the website or the Services provided by Addiction Reality Inc.
This website is owned by Addiction Reality Inc. (hereafter the “Company”), registered as an incorporation in Alberta, Canada.
The following words used in these Terms shall have these meanings:
Ordering Services from the Company
Individual Users: These terms of sale apply to all goods and services supplied by the Company. The website is governed by the following terms and conditions; they do not affect your statutory rights.
Business to Business Site Users: As a licensee or business customer these are the Terms and Conditions of sale that apply to transactions between you and the Company. By purchasing any Services and by using this website you acknowledge that you have read and you agree to be bound by and comply with these Terms and Conditions.
Description and Price of Services
Services are described as accurately as possible on our website. Should you require further information about our Services, please contact us by email or through the website.
Prices displayed are current and accurate. Should you notice any discrepancies with your billing or your order please contact us as soon as possible. We reserve the right to alter pricing for Services without notice.
Service images and testimonials are for illustrative purposes only and may differ from the actual Service. Prices do not include taxes.
The User is deemed to have placed an order with us be ordering via our online checkout process. As part of our checkout process the User is given the opportunity to check your order and to correct any errors. Any order placed by you for Services advertised on our website is an offer by you to purchase the Services selected in your order. No contract exists between you and the Company for the provision of Services until we have received your order, payment, any relevant paperwork such as the New Client Questionnaire and the Informed Consent, and that we have accepted your order (which is done at the discretion of the Company). The Company will send an order acknowledgment, detailing the Services that you have ordered. This acknowledgement is not notification that we have accepted your order.
Our acceptance of an order occurs when the Company activates the Service or sends you confirmation by email, even if your payment has been processed immediately.
The Company may decline your order under the following conditions:
(a) where we cannot obtain authorization for your payment;
(b) if there has been a pricing or product description error; or
(c) if you do not meet any eligibility criteria set out in our terms and conditions.
(d) services or information ordered by you are not available.
Where the Company does not accept your order but has processed your payment, the Company will re-credit your account with any amount deducted from your debit or credit card as soon as possible, but in any event within 30 days of your order. The Company is not obliged to pay any additional amount as compensation for refusal of Services.
These forms, along with the program description, should provide our clients with enough information about our services to make a clear decision about working with us. We will be committed to your success in sobriety, and we ask that you be committed to us in return.
If you have further questions about our company or programs, we invite you to book a free consulting call with us through the contact form HERE.
Once our clients have provided payment and all necessary documents, then it will be deemed that a contract (“the Contract”) exists between Addiction Reality (“the Company”) and you (“the Client”). Our service will commence at this point, and you will immediately receive a copy of the Contract and a digital copy of the relevant workbook for your program.
IMPORTANT: Once you have received a copy of the Contract and the relevant workbook, refunds are not provided, and cancellations are not accepted.
The Company requires the following items from the Client at the time of ordering: i) full payment of each program, ii) completed New Client Questionnaire, and iii) completed Informed Consent before the commencement of services. The Company reserves the right to cancel orders from Clients that do not provide all required items within 7 days, at which time it will be affirmed that the Contract is not valid and any payment received by the Company will be refunded to the Client in full. Once the Client provides all required items to the Company, the Contract will be in effect, and services will commence.
In accordance with Alberta law, the Client may cancel the Contract under the following conditions:
Please note that all communications from the Company are stamped with time and date, and in the case of conflicting time stamp data between the Company and the Client, the Company’s time stamp wins out.
If you have scheduled a coaching call or consulting call, and prepaid all charges but must subsequently cancel, we respectfully request a minimum of 48 hours notice. For paid speaking events we request a minimum of 15 days notice. Cancellations made with less than 48 hours notice (or less than 15 days for paid speaking events) will be subject to the full charge of your scheduled appointment. With 48 hours or more notice for cancellation, appointments can be re-scheduled, refunded, or donated into our Benefactor Program with no extra administrative charges incurred.
The following sections protect you as a consumer if we do not provide a copy of the Contract or workbook as agreed within the allotted days listed below.
Payment can be made by any of the options advertised on our website. Payment shall be due before commencement of service. If payment fails your order will be cancelled.
Addiction Reality (“The Company”) uses secure server software to encrypt all payment details. Your (“The Client’s”) internet browser will confirm that you are ordering in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the website.
All information provided by The Client will be treated securely and strictly in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
All online transactions will follow the Internet Sales Contract Regulation as it applies to Services purchased from an Alberta based business.
The following terms are in accordance with the Internet Sales Contract Regulation:
Entering into the contract
The regulation requires internet sellers to give customers the opportunity to accept or decline the contract and to correct errors immediately before entering into it. Download or print off any information that you send to the Company and retain it for future reference.
Getting a copy of the contract
Once you have agreed to purchase the goods or service, the Company must provide you with a copy of the contract in writing or in electronic form within 15 days after the agreement was entered into. The contract must include the information from the order as originally disclosed to you as well as your name and the date the contract was entered into.
Cancelling the contract
The regulations in Alberta, Canada allows you to cancel an internet sales contract if any of the following conditions apply:
you may cancel the contract within seven days if:
you did not receive your order as described;
you were not given an opportunity to accept or decline the contract or to correct errors immediately before you entered into it.
You may cancel the contract within 15 days after entering into it if:
you do not receive a copy of the contract by mail, email, facsimile or some other method or you are unable to download or print a copy of the contract;
the copy of the contract does not contain the product description.
You may cancel the contract if you do not receive your order as described within 30 days of the date specified in the contract. If the delivery date is not specified, you may cancel the contract within 30 days.
Please note that if the above conditions do not apply, and you would like to cancel the contract because you are not satisfied with the service or if you changed your mind about using the service, the Company holds the following policy on refunds.
The programs offered by the Company are educational for building and maintaining sobriety from addictions, and as such, the effort The Client puts into the work will determine the degree of change and growth the Client experiences as a result. If the Client is not prepared to give effort, stay committed, and find courage, these programs (“Programs”) will not work for you.
The Company strives to support all Clients in being successful, and in feeling comfortable that by choosing our programs and working the exercises, the Client will have an outstanding opportunity to change their life. The Company wants every Client to experience joy and fulfillment in life, and the Company believes that the Program can help every client do this.
Upon entering a contract with the Company, the Client agrees to i) pay the specified amount, ii) submit a completed New Client Questionnaire, and iii) submit a signed Informed Consent and Waiver of Liability. When all required items have been provided by the Client, a contract will be in effect with the Company, services will commence, and the Company will deliver a copy of the Contract as well as the relevant Program workbook.
Once the Contract and Program workbook have been delivered, refunds are not provided and cancellations are not accepted.
How to cancel the contract
To cancel the contract you must notify the Company that you want to terminate the agreement. You can send the notice by any means including registered mail, telephone, fax, email, courier or personal service. You should be able to prove the date that you sent the cancellation notice. It is important to keep a copy of the notice and any other supporting documentation relating to your purchase and cancellation.
The above conditions for either cancellation or refund as listed above must apply in order to qualify for reimbursement.
Getting your money back
If you exercise your right to cancel the contract, and you have met the conditions for either cancellation or refund as listed here, the Company must return the money paid under the contract within 15 days from the date of cancellation.
If there is any circumstance where the Client has received any copies of The Company’s intellectual property and has qualified for cancellation of the Contract, The Client agrees to destroy all copies and understands that duplicating or sharing copywritten material qualifies as infringement and warrants legal action from the Company.
Links to and from Other Websites
Links to third party websites on this website are provided for convenience and/or educational purposes. When using links to third party websites, Users leave this website. The Company does not control any other websites and is not liable for the content or availability of other websites. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. Users that decide to access any third party websites linked to this website do so entirely at your own risk.
Success of Your Sobriety and Personal Goals
Whatever success that Users derive from use of the Company’s Services depends upon the User’s commitment to, and effort in, applying the information. The Company does not represent, warrant, or guarantee that Users will achieve any particular results in personal goals as a result of purchasing and using Services offered by the Company. The User acknowledges that success of personal goals depends on the effort and commitment of the User.
Addiction Reality Inc. may send updates, offers, promotions, or other information emails to all Users. Any User may choose to unsubscribe from these emails at any time by using the unsubscribe option contained in every email.
License and Copyright
The Company website contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, logos, music, and sound and the entire content of the website is copyrighted as a collective work under Canadian and International copyright laws. The Company owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these Terms and Conditions, no copying, redistribution, retransmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express permission of the Company and the copyright owner. Elements of the website are protected by trade dress, trademark, unfair competition and other laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors.
Users are permitted to print and download extracts from this website for their own private use on the following basis:
(a) no documents or related graphics on this website are modified in any way;
(b) no graphics on this website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
In accordance with Canadian and International law, any notifications of claimed copyright infringement should be sent to us immediately. Such notification can be sent by email to email@example.com.
Copyright Infringement if Operating in America
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you are a copyright owner or an agent thereof and believe in good faith that materials hosted by the Company infringe your copyright, you (or your agent) may send the Company a notice requesting that the material be removed or access to it blocked by providing the Company’s Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send the Company a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Notices and counter-notices with respect to this website should be sent to firstname.lastname@example.org.
The Company suggests that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.
Any rights not expressly granted in these terms are reserved.
Obligations of the User
Use of this website , as described below, is prohibited. These descriptions are guidelines and are not intended to be exhaustive or all-inclusive.
Illegal/Criminal Activity : The Company website may not be used in connection with criminal or civil violations of state, federal, or international laws, regulations, or other government rules or requirements. Such violations include theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation of funds, credit cards, or personal information; and threats of physical harm or harassment.
Security Violations: The Company website may not be used in connection with attempts—whether successful or not—to violate the security of a network, service, or other system. Examples of prohibited activities include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software.
Basic Security: The User is responsible for maintaining the basic security of their computer system and to prevent its use by others in a manner that violates these Terms. Examples include: improperly securing a mail server so others can use it to distribute spam; improperly securing an FTP server so that it may be used by others to illegally distribute licensed software or media content. User is responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse.
Threats: The Company web site may not be used to transmit materials of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.
Offensive Materials : The Company web site may not be used for the distribution of offensive materials, including obscene, pornographic, indecent, and hateful materials. Further, Users agree to adhere to the following requirements:
iii. Unreasonably annoy (particularly with SPAM) any other User;
iii. Violates or encourages the violation of any municipal, state, provincial, federal or international law, rule, regulation or ordinance;
vii. Uploads or transmits viruses or other harmful, disruptive or destructive files, material or code;
viii. Disrupts, interferes with, or otherwise harms or violates the security of the Company web site or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the Company web site;
viii. “Flames” any individual or entity (e.g. sends repeated messages related to another User and/or makes derogatory or offensive comments about another User or individual), or repeats prior posting of the same message under multiple threads or subjects.
WARNING: ANY VIOLATION OF THESE POSTING RULES THAT INVOLVES CRIMINAL CONDUCT OF ANY KIND WILL BE REFERRED TO LAW ENFORCEMENT AUTHORITIES UPON NOTICE RECEIVED BY COMPANY.
Spam is an unacceptable use of the Company website. Spam includes any of the following activities:
The User is further prohibited from the following activities:
iii. Distributing or publicly disclosing the contents of the website or any of its terms, without written permission from Company, or
Indirect Access: A violation of these Terms by someone having only indirect access to the Company website through a User, will be considered a violation, whether or not with User’s knowledge or consent.
The resale of Company products and services is not permitted, unless expressly permitted by these Terms or in a separate written agreement.
Violations of these Terms may result in immediate suspension or termination of your account and our services to you, immediate temporary or permanent filtering, blocked access or other action appropriate to the violation, as determined by Company, in its sole discretion.
When feasible, it is the Company’s preference to give notice so that violations may be addressed voluntarily, however, we reserve the right to act without notice, when necessary, as determined by the Company in its sole discretion. The Company may involve, and will cooperate with, law enforcement, if criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law. Refunds or credits are not issued in connection with actions taken for violations of these Terms.
Uses and Other Policies
Requests to use Company content for any purpose other than as permitted in these Terms shall be directed to the Company at email@example.com.
User Forums, Content, and Participation
Addiction Reality Inc. recognizes the private nature of personal data and therefore takes special care in handling such data. Users are advised that transmissions by email are not completely secure against unauthorized access, but the Company takes reasonable steps to safeguard your data, subject to this cautionary limitation. For further information on the Company’s Privacy Poilcy, please see the privacy notice posted on this website.
Rights to Content Use
When the User posts content or contributions to the Company website, the User grants the Company a limited, revocable, nonexclusive and non-assignable right of use for the respective content or contribution that the Company is entitled to utilize for any purpose allowed by these Terms. In particular, the Company is entitled to use said content or contribution posted by the User for marketing or in any other way. The Company may use the User content or contributions in any form, format, or medium of any kind now known or later developed.
Although the User grants the Company a license, as stated above, the Company does not own User content. This license grants the Company certain rights and also proscribes limitations of what we may do and not do with the content, more fully described as follows:
(a) the Company may not sell or give away User content as permanent downloads or physical copies, alone or in a compilation;
(b) the Company may not continue exercising the license after User provides us with a request for termination, as described below;
(c) the Company may not use, license or sub-license another party to use User content outside of the Company website;
(d) the Company may let other parties exercise these rights on the Company website, which permits the license to become sub-licensed;
(e) the Company may exercise these rights without paying the User any remuneration, royalties or other fees, whatsoever;
(f) the Company may exercise these rights throughout the Company website, worldwide;
The User may grant similar licenses to others. The User may terminate the license at any time by following the steps described below:
Unsolicited Idea Submission Policy
The Company and its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names. Please do not send us any original creative artwork, samples, demos or other works. The sole purpose of this policy is to avoid potential misunderstanding or disputes when the Company’s products or marketing strategies might seem similar to ideas submitted to us by others. We ask that you do not send your unsolicited ideas to the Company or any individual at the Company. If, despite our request that you not send us your ideas and materials, you still send them, please understand that company makes no assurances that your ideas and materials will be treated as confidential or proprietary.
While the Company uses reasonable efforts to include accurate and up-to-date information, the Company specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in any and all Company websites, either now operating or created in the future. The Company disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material. The Company disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the internet through the Company website.
The Company does not make any warranties or representations regarding any data, service and/or information provided or made available by any User on any of the Company websites or on any external websites linked to them. In particular, the Company does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfills or serves any particular purpose.
Without limiting the foregoing, under no circumstances shall the Company be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of Third-Parties, or loss of or fluctuations in heat, light, or air conditioning.
The Company websites and all materials, information, products, and services included in the Company websites, are provided “as is”, with no warranties expressed or implied. The Company expressly disclaims, to the fullest extent permitted by law, all express, implied, and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary rights. The company disclaims any warranties regarding the security, reliability, timeliness, and performance of the Company websites. The Company disclaims, any warranties for any information or advice obtained through the Company websites. The Company disclaims any warranties for services or products received through or advertised on the Company websites or received through any links provided by the Company websites as well as for any information or advise received through any links or any User contributions provided to the Company websites. The User understands and agrees that they download or otherwise obtain material or data through the use of the Company websites at their own discretion and risk and that they will be solely responsible for any damages to their computer system or loss of data that results from the download of such material or data.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply in all cases. The user may also have other rights that vary from jurisdiction to jurisdiction.
The Company and its websites are not responsible or liable for content posted by Users, Third-Parties, actions of any Third-Party or for any damage to, or virus that may infect, a User’s computer equipment or other property.
The Company may modify, suspend, discontinue or restrict the use of any portion of the Company website, including the availability of any portion of the content at any time, without notice or liability.
The User acknowledges and agrees that it is virtually impossible to achieve continuous, uninterrupted availability of the Company website. While we strive to ensure that this website is normally available 24 hours a day, the Company is not liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
In no event (including our own negligence) will we be liable for any:
(a) economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);
(b) loss of goodwill or reputation;
(c) special, indirect or consequential losses; or
(d) damage to or loss of data
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
The User agrees to indemnify, defend and hold harmless the Company, its website and each of its respective advertisers, partners, suppliers, licensors, officers, directors, shareholders, employees, representatives, contractors, agents and sub-licensees, from any and all claims (including but not limited to claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages (including attorneys’ fees and court costs) arising from or relating to any allegation regarding:
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with Canadian law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Canadian courts where the claim is brought by you. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.
We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside Canada. If you access this website from locations outside Canada, you do so at your own risk and you are responsible for compliance with local laws.
If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate Court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. The User agrees to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favourably, when possible, to the benefit of the Company.
Section Titles: The section titles used in these Terms are purely for convenience and carry with them no legal or contractual effect.
Incident Reporting: Any complaints regarding violations of these Terms by a User should be directed to firstname.lastname@example.org. Where possible, include details that would assist the Company in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission).
Complaints Procedure: We are very proud of our high standards of customer service however, in the event that we fail in meeting these standards, please do not hesitate to contact us at email@example.com.
These Terms represent the entire understanding between the user and the Company and supersedes any prior statements or representations. The User agrees to the Terms of this online agreement, by using the website, the Services, sign-up, posting, downloading and uploading content, and understands that they are entering into a binding and legal agreement with the Company.
The User agrees to file any claim regarding any aspect of this web site or these Terms within six (6) months of the time in which the events giving rise to such alleged claim began, or you agree to waive such claim. You also agree that no claim subject to these Terms may be brought as a class action or in any other jurisdiction than Canadian courts.
These Terms and Conditions were last updated, and became effective, on March 17, 2018.
Contact Information : firstname.lastname@example.org